លំហសិក្សាធិការកម្ពុជា លំហសិក្សាធិការកម្ពុជា V1.0
ចូល ចុះឈ្មោះ

AI-Driven HR Analytics & Intelligent Recruitment System

មូលសង្ខេប / Abstract

Traditional, manual resume screening processes have become major organizational bottlenecks. Human recruiters spend an average of only a few seconds skimming each resume, a process that is highly inefficient, prone to human fatigue, and susceptible to cognitive biases. This bottleneck often results in two critical failures: top-tier talent gets buried and overlooked in massive databases, while unqualified applicants exhaust valuable administrative resources. Furthermore, traditional automated tools rely heavily on static, keyword-matching tracking systems. These systems fail to comprehend context, meaning a highly qualified candidate who uses creative phrasing or synonyms instead of the exact terminology found in the job description is often prematurely filtered out.

ពាក្យគន្លឹះ
Project Repositories:
https://gitlab.com/sophanithvong/aihr-ai-service
https://gitlab.com/sophanithvong/aihr-frontend-admin
https://gitlab.com/sophanithvong/aihr-frontend-user
https://gitlab.com/sophanithvong/aihr-backend

 


1. Introduction

1.1 Context and Importance

In the modern corporate ecosystem, talent acquisition plays a pivotal role in maintaining organizational competitiveness and driving innovation. However, the rapid digitization of the job market has dramatically altered the dynamics of recruitment. Online job portals, professional networking platforms, and automated application tracking engines have significantly lowered the friction for job seekers submitting applications. Consequently, Human Resource (HR) departments globally are overwhelmed by an unprecedented volume of digital resumes for every open position.

1.2 Problem Statement

Traditional, manual resume screening processes have become major organizational bottlenecks. Human recruiters spend an average of only a few seconds skimming each resume, a process that is highly inefficient, prone to human fatigue, and susceptible to cognitive biases. This bottleneck often results in two critical failures: top-tier talent gets buried and overlooked in massive databases, while unqualified applicants exhaust valuable administrative resources. Furthermore, traditional automated tools rely heavily on static, keyword-matching tracking systems. These systems fail to comprehend context, meaning a highly qualified candidate who uses creative phrasing or synonyms instead of the exact terminology found in the job description is often prematurely filtered out.

1.3 Project Objectives and Contributions

To bridge these operational gaps, this study introduces an automated, end-to-end Machine Learning system engineered to optimize corporate hiring pipelines. The primary objective of this project is to develop an AI-Driven Human Resource Analytics and Intelligent Recruitment System. The system is built upon four foundational technical milestones:

  1. Data Ingestion: Aggregating and transforming unstructured, multi-format resumes into structured tabular profiles.
  2. AI Candidate Matching: Utilizing deep semantic natural language processing (NLP) to map resume profiles to corresponding job descriptions.
  3. Ranking and Scoring: Formulating an objective, mathematical candidate fit percentage score.
  4. HR Dashboard: Designing an interactive visualization interface for data-driven recruiter decision-making.

By shifting from brittle, keyword-dependent screening to deep contextual and semantic matching, this project aims to drastically compress initial screening times while improving overall placement accuracy.


 

2. Literature Review

The application of Artificial Intelligence (AI) and Machine Learning (ML) within Human Resource Management—commonly referred to as People Analytics—has undergone significant academic and practical evolution. This section reviews the historical frameworks, underlying theories, methodologies, and existing research gaps that inform this study.

 

2.1 Historical Research Focus (What has been studied)

Early research in automated recruitment focused primarily on basic Applicant Tracking Systems (ATS) designed to digitize physical resumes and perform rudimentary database queries. As natural language processing (NLP) advanced, researchers shifted their attention toward structural information extraction. Studies over the last decade have extensively covered named entity recognition (NER) to isolate specific sections of a CV, such as extracting applicant names, university degrees, and historical job titles. Recently, the research paradigm has pivoted from simple document parsing to automated talent matching—attempting to predict whether an applicant’s profile aligns with a specific corporate role.

 

2.2 Theoretical and Conceptual Frameworks (Related theories and ideas)

Two primary theoretical frameworks underpins AI-driven recruitment systems:

  • Person-Job Fit (P-J Fit) Theory: Originating from organizational psychology, P-J Fit theory states that employee satisfaction, performance, and retention are maximized when a worker's unique knowledge, skills, and abilities (KSAs) align perfectly with the demands of their job. In this study, P-J Fit is operationalized mathematically by translating human experiences into multi-dimensional vectors to calculate their distance from job requirements.
  • Vector Space Model (VSM) & Distributional Semantics: This linguistic theory posits that words used in similar contexts share similar meanings (the "distributional hypothesis"). By leveraging continuous vector spaces, semantic frameworks move past rigid, literal words to map conceptual ideas. This allows an AI system to understand that an applicant with "predictive modeling" experience matches a job posting asking for a "Data Scientist," fulfilling the conceptual requirements of P-J Fit.


 

2.3 Methodologies Employed in Prior Studies (Methods used)

Previous researchers have tackled the recruitment matching problem using various computational methodologies. These are generally divided into two main categories:

Methodology

Core Algorithm / Approach

Implementation Mechanism

Lexical Matching (Traditional)

TF-IDF, Regex Parsing, Rule-based keyword matching

Counts exact word frequencies. Measures overlap between the text of the resume and the job description.

Semantic Matching (Modern)

Word2Vec, FastText, Sentence-BERT (SBERT), Cosine Similarity

Converts text into dense numerical embeddings. Computes the geometric angle between vectors to find contextual similarity.

Supervised Classification

Random Forest, Support Vector Machines (SVM), Logistic Regression

Trains models on labeled historical corporate data (Shortlisted vs. Rejected) to classify incoming candidates.

 

2.4 Existing Research Findings and Results (Key findings)

Academic literature establishes several clear conclusions regarding these methodologies:

  1. Failure of Brittle Rules: Pure keyword-matching systems (TF-IDF) consistently yield high false-negative rates. They fail to catch highly qualified candidates who happen to use synonyms or alternative phrasing.
  2. The Class Imbalance Barrier: In supervised recruitment models, researchers consistently find that extreme data imbalance (where 95% or more of historical applications are rejections) heavily distorts standard classification accuracy.
  3. The Embedding Advantage: Studies deploying transformer-based embeddings (like BERT variants) consistently show superior capability in identifying semantic matches, significantly outperforming traditional word-frequency models in precision and recall benchmarks.

 


 

2.5 Identified Research Gaps (Gaps that need more research)

Despite these advancements, three critical gaps remain in the current body of research:

  • The Isolated Component Problem: The vast majority of existing literature treats resume parsing, similarity matching, and data visualization as completely isolated technical problems. There is a lack of comprehensive research on integrating these components into a single, unified pipeline accessible to non-technical HR practitioners.
  • Contextual Blindness to Hard vs. Soft Skills: While dense sentence embeddings are exceptional at capturing soft skills and overall context, they occasionally dilute the absolute necessity of critical "hard-skill" constraints (e.g., matching a general coding profile to a job that strictly mandates Go or Rust).
  • The "Black Box" Trust Gap: Many modern deep-learning approaches lack explainability. Recruiters are hesitant to trust a standalone similarity score if the system cannot visually highlight why a candidate was ranked highly, creating an adoption barrier in real-world corporate environments.

 

2.6 Proposed System Differentiation

This study directly addresses these identified gaps by introducing a unified, end-to-end framework. To solve the trust and hard-skill filtering gap, our proposed system rejects a single-model approach. Instead, it creates a hybrid architecture that evaluates dense Sentence-BERT (SBERT) contextual embeddings alongside targeted TF-IDF keyword matrices. This ensures that deep semantic context is captured without sacrificing critical keyword requirements. This algorithmic engine is tied directly to a real-time, transparent analytical dashboard pipeline, converting complex machine learning metrics into highly explainable, visual human resource insights.

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